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Frequently Asked Questions
Most Popular
11
How do I pause activity?
What's the difference between a "Round Up Account" and a "Funding Source"?
How do I cancel a withdrawal by Qoins?
How is my card connected to pay off my debt?
How often do you send out payments?
View all 11
Using Qoins
18
When do you send payments towards my debt?
I have low funds in my bank account and don't want any withdrawals to be made.
How secure is Qoins?
Can I pay off more than one debt with Qoins?
What do I need to use Qoins?
View all 18
Features and Terms
8
What are roundups?
What is a roundup account?
What is a funding source?
What is a debt account?
What is an upcoming payment account?
View all 8
Other Questions
4
How do you make money? (Fees)
Why can’t I call you?
Can I use Qoins outside of the U.S.?
How do I delete my account?
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