Help Center

We send out payments once per month, at the end of the monthly cycle for each linked payment. Each payment we send includes the total spare change that you&...

You can pause your account activity at any time by clicking on the linked payment on your homepage and then the 3 dots in the top right. When you're re...

Extremely! We protect all data that passes through Qoins with industry-standard encryption. We don't store your banking information on our servers, an...

Of course! To add another debt account, click the blue “Add New Payment” button from the main card on the home screen. From there, you should be able to add...

To use Qoins, you’ll need a checking account from a U.S. bank or credit union. You also need to be 18 years of age or older. By agreeing to our Terms &am...

Yes, you can! To add another roundup account, click the blue “Add New Payment” button from the main card on the home screen. It will first ask to select you...

If your bank isn't available for instant account verification as a checking account, we'll need to send you two small deposits to verify it. Using Q...

Currently, we pull in your transactions once per day, overnight. We also only round up transactions that have 100% cleared your bank, as pending transaction...

If you're linking your checking account via micro-deposits, they'll take 1-2 business days to show up in your checking account. (Remember, weekends ...

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