Please allow 7-10 business days from the time that your payment was sent out for it to arrive and be processed by your lender. (Remember, weekends and holidays aren’t business days.) You can see estimated arrival date of your payment that's been sent out by heading to the Payment History card in the app. If that date has passed and your payment has not been credited to your account, please contact us!
Where is my payment? It’s listed as sent in the app, but it hasn’t been credited to my loan account yet. Print
Created by: Armin Zmajevac
Modified on: Thu, 4 Apr, 2019 at 1:22 PM
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